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Are you experiencing problems with your security freeze?

Are you experiencing problems with your security freeze?

If you need to speak with a representative at the three major credit reporting agencies
regarding a problem with your security freeze, please call them at these phone numbers:

Equifax 800-846-5279
TransUnion 888-909-8872
Experian 800-821-8805

If you are still experiencing problems with obtaining information about your credit files,
you can file a complaint

  • Your Attorney General and/or
  • The Federal Trade Commission (FTC)

Online at www.ftccomplaintassistant.gov
By phone: 1-877-FTC-HELP (1-877-382-4357) or TTY: 1-866-653-4261
Or by mail:
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580