[Download as pdf]

Consumers Union’s Mortgage Reform Platform

No More Mortgage Meltdowns!

Reducing foreclosures today

Foreclosures hurt the families who lose their homes, neighbors who live nearby, and all homeowners by driving down housing values. Consumers Union seeks:

  • An effective, wide-scale loan modification program which is mandatory for all lenders. Lenders must make loan modifications affordable for borrowers for the long term.
  • Permanent statutory authority for loan servicers to modify terms and loan balances.
  • Power for bankruptcy judges to reduce the amount owed on a home mortgage loan to the current value of the house.
  • Congress should impose a six month moratorium on foreclosures until effective, wide-scale loan modification programs are in effect.

Preventing another foreclosure crisis

We need strong new laws to make all loans fair. This should include these requirements for every home mortgage:

  • Every lender should be required to decide if the borrower will be able to repay the loan (underwriting) and all related housing costs at the highest interest rate to which the loan can rise.
  • Lenders should be required to verify all income on the loan application. This will end the incentive for brokers to overstate the borrower’s income.
  • Lenders must end complex pricing structures that obscure the true cost of the loan.
  • Lenders and brokers should be required to offer only those types of loans that are suitable to the borrower.
  • Impose a fiduciary obligation on brokers and lenders to serve in the best interest of the borrower.
  • Payments to brokers to place consumers in higher cost loans should be illegal.
  • Eliminate negative amortization abuses. This is a loan feature in which the monthly payment doesn’t cover all of the interest costs, so that the amount owed on the loan increases while payments are being made.
  • Require translation of loan documents into the language in which the loan was negotiated.
  • Investors should be held accountable through assignee liability for the abusive features of loans they purchase.
  • Require that everyone who gets a fee for making or arranging a loan is responsible later if something goes wrong with that loan.

Extra protections for higher-priced loans, as defined by the Federal Reserve Board guidelines, should be adopted and implemented. These protections should:

  • Require mandatory pre-loan counseling (offered by a non-profit HUD approved counseling agency, unaffiliated with the lender or broker).
  • Ban all prepayment penalties in higher-priced loans which trap borrowers into expensive and bad loans.
  • Prohibit balloon payment provisions in higher-priced loans.

Restoration of state powers is necessary to protect all consumers from financial abuses.

Last updated 1/30/09


Consumers Union’s positions on legislation and regulations

Consumer Reports: A Rescue Plan for the Rest of Us (December 8, 2008)

Consumers Union Calls on Congress & President-Elect Obama to Enact Reforms To Address Causes of Current Financial Crisis (November 14, 2008)

Governor Should Add Housing Crisis to Budget Agenda in Special Session, Coalition Urges (October 7, 2008)

Senate Approves $700 Billion Wall Street Rescue Package (October 1, 2008)

CU: Bailout should include consumer and taxpayer protections (September 23, 2008)

Wall Street rescue plan, worries for consumers. Letter from Jim Guest to Congress: protect consumers (September 23, 2008)


House to vote on subprime mortgages
(July 23, 2008)

Consumer groups seeks strong regulations to protect home borrowers (April 9, 2008)

Consumer groups urge federal regulators to strengthen regulations included in Guidance on Nontraditional Mortgage Product Risk (February 21, 2007)

Consumer Reports: Beware of these home loans (June 2006)

Consumer Group Opposition to weakening of the Home Mortgage Disclosure Act (HMDA) (May 3, 2006)

HR 1182 April 11, 2005 Joint Consumer Group Letter to Chairman Oxley (April 11, 2005)

Consumer groups opposition to H.R. 1295 (April 11, 2005)

Statement By Consumers Union About Federal Reserve Chairman Greenspan's Criticism Of Predatory Lending (March 22, 2000)

Comments By Norma P. Garcia For the Hearing Before The Federal Reserve Board Of Governors On Predatory Lending Practices (Sept. 7, 2000)

Consumers Union : Gov't Report on Mortgage Lending Positive Step (July 17, 1998)

Consumers Union Applauds HUD's Proposal to Make Mortgage Brokers More Consumer Friendly (September 17, 1997)

Consumers Union Praises Senate Vote Outlawing Unfair Mortgage Terms (March 18, 1997)

Link to other Consumers Union mortgage lending related documents

What to do if you are having mortgage difficulties

Follow these steps if you find that you are unable to make your mortgage payments. There are many foreclosure counseling options and other resources available to you.

How to complain to the Government

Online, by mail, phone or fax... Agencies need to hear from you!

Tell Us Your Story!

Foreclosures are hitting far and wide. If you are afraid of losing your home or you already have, we want to hear from you. Your willingness to share these painful stories helps us pass laws to protect you and your family.

We've collected many stories from individuals in the United States experiencing a crisis as a result of the mortgage meltdown. Here are their video stories to watch online.