Earlier this month, T-Mobile announced that it will soon launch a new service that will enable its customers to purchase digital content using their smartphone, PC, or tablet and bill it to their phone accounts. T-Mobile’s announcement highlights the fact that consumers are not guaranteed to be protected from fraud or merchant mistakes if they use T-Mobile’s direct to bill payment program.
While the promises and projections of mobile payments are huge consumers should beware of delving into this new technology. We recently wrote to 18 of the largest wireless carriers calling on them to add basic consumer protections to their contracts. Unfortunately, T-Mobile did not respond to our letter.
To learn more about what is happening with T-Mobile check out these articles covering our stance.
From CNN Tech: Your phone bill can be a credit card — but with some risks
From Time Moneyland: Paying by Phone Is Riskier Than You Think
From ReadWriteWeb: Are Consumers Ready For Mobile Payments? Maybe Not.
You can tell the major wireless carriers that you won’t use these products without protections in your contract by clicking here.