Phone and Online Payments

Consumers have long been able to make payments by phone and more recently, by mobile phone. The emergence and eventual widespread adoption of electronic payment methods has dramatically changed the payments landscape. Convenience should not give way to statutory and regulatory consumer protections.

Tell Us Your Story!

For years, government regulators have turned a blind eye to abusive financial practices and we’ve all paid a price. We're working to put an end to tricky financial products and we’re on the look-out for new rip-offs as they emerge. Help us keep an eye on what’s happening in the financial marketplace so we know where to push for reform.

We want to hear from you. Your willingness to share your stories helps us pass laws to protect you and your family.

How to complain to the Government

Online, by mail, phone or fax... Agencies need to hear from you!