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CFPB

Consumers won a huge victory in 2010 with the passage of the Wall Street Reform law. The key provision of the bill for consumers is the creation of the Consumer Financial Protection Bureau, which will oversee financial products and services such as mortgages, credit cards, payday loans, check cashing, and private student loans.

Publications

  • Comments to the CFPB on advanced notice of proposed rulemaking, regarding debt collection practices

    Consumers Union, the policy and advocacy arm of Consumer Reports®,1 appreciates the opportunity to comment on the Bureau’s advanced notice of proposed rulemaking (ANPR) regarding debt collection practices. We applaud the Bureau’s efforts to update and clarify federal standards for the debt collection system, and offer comments in response to selected questions below. As a Continue Reading

  • Young Americans Deserve Strong Consumer Financial Protections

    Young Americans Deserve a Strong Consumer Bureau to  Protect them from Unfair Financial Practices Too many young Americans have paid the price for an outdated regulatory system that has left our financial system vulnerable to collapse and our families without adequate protections.  In the summer of 2010, Congress passed and President Obama signed the Wall Continue Reading

  • Women Deserve Strong Consumer Financial Protections

    Women Deserve a Strong Consumer Bureau to  Protect them from Unfair Financial Practices Too many women have paid the price for an outdated regulatory system that has left our financial system vulnerable to collapse and our families without adequate protections.  In the summer of 2010, Congress passed and President Obama signed the Wall Street Reform Continue Reading

  • Servicemembers Deserve a Strong Consumer Bureau to Protect them from Unfair Financial Practices

    Servicemembers Deserve a Strong Consumer Bureau to Protect them from Unfair Financial Practices Too many servicemembers have paid the price for an outdated regulatory system that has left our financial system vulnerable to collapse and our families without adequate protections.  In the summer of 2010, Congress passed and President Obama signed the Wall Street Reform Continue Reading

  • Rural Americans Deserve a Strong Consumer Bureau to Protect them from Unfair Financial Practices

    Rural Americans Deserve a Strong Consumer Bureau to  Protect them from Unfair Financial Practices Too many Americans living in rural areas have paid the price for an outdated regulatory system that has left our financial system vulnerable to collapse and our families without adequate protections.  In the summer of 2010, Congress passed and President Obama Continue Reading

  • Older Americans Deserve a Strong Consumer Bureau to Protect them from Unfair Financial Practices

    Older Americans Deserve a Strong Consumer Bureau to Protect them from Unfair Financial Practices Too many older Americans have paid the price for an outdated regulatory system that has left our financial system vulnerable to collapse and our families without adequate protections.  In the summer of 2010, Congress passed and President Obama signed the Wall Continue Reading

  • Latinos Deserve a Strong Consumer Bureau to Protect them from Unfair Financial Practices

    Latinos Deserve a Strong Consumer Bureau to        Protect them from Unfair Financial Practices Too many Latinos have paid the price for an outdated regulatory system that has left our financial system vulnerable to collapse and our families without adequate protections.  In the summer of 2010, Congress passed and President Obama signed the Wall Street Continue Reading

  • African Americans Deserve a Strong Consumer Bureau to Protect them from Unfair Financial Practices

    African Americans Deserve a Strong Consumer Bureau to Protect them from Unfair Financial Practices Too many African Americans have paid the price for an outdated regulatory system that has left our financial system vulnerable to collapse and our families without adequate protections.  In the summer of 2010, Congress passed and President Obama signed the Wall Continue Reading

  • CU comments to the CFPB on which non-banks it should supervise

    Consumers Union,1 the nonprofit publisher of Consumer Reports®, appreciates the opportunity to comment on this Notice and Request for Comment on how the Bureau should define “larger participants” in markets for other consumer financial products and services. The Bureau’s “larger participant” rule will determine which nondepository covered persons (hereinafter “non-banks”) other than residential mortgage, private Continue Reading

  • CU comments to the OCC on proposed preemption rules for national banks

    In this comment letter, CU tells the Office of the Comptroller of Currency (OCC) to amend its proposed rules regarding preemption of State consumer financial protection laws.

    Since 2004, the OCC, which currently oversees national banks, has had broad preemption rules in place that allow national banks to evade stronger State laws that would protect consumers against predatory lending and other abuses. The Dodd-Frank Act overturned these standards and required the OCC to rewrite their rules – but the OCC’s proposed rules do little more than maintain the status quo, essentially ignoring their new responsibilities under Dodd-Frank.

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Press Releases

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Blog Posts

  • Let the Consumer Financial Protection Bureau Continue To Do Its Job

    (Cross-posted from Consumer Reports Online in an article by Stephen Saltzman) On July 21, the Consumer Financial Protection Bureau will mark its fourth anniversary. The consumer financial watchdog, created by Congress in the wake of the financial crisis caused by shady mortgage lenders and Wall Street abuses, has done a lot for consumers in just Continue Reading

  • CFPB: Fixing Consumers’ Toughest Credit Reporting Issues

    When you find an incorrect item on your credit report, it’s not always easy to get it fixed. Fortunately, consumers have an advocate working hard on their side. For the past three years, the Consumer Financial Protection Bureau (CFPB) has been there to help consumers resolve their problems with financial services providers – from credit Continue Reading

  • CFPB Consumer Stories: Repaying Student Debt

    It’s the Consumer Financial Protection Bureau (CFPB)’s birthday this week – and they sure have been busy lately! As part of its mission to educate consumers about their rights, the CFPB has created some impressive and easy-to-use resources for consumers on a lot of money topics. When it comes to student loans, all too many Continue Reading

  • CFPB Fights Elder Abuse & Senior Scams

    Elder financial abuse is an under-the-radar problem, but one that can have enormous consequences for seniors and their families. According to the Consumer Financial Protection Bureau (CFPB), close to five percent of Americans over 60 were found to suffer from elder financial abuse by a member of their family in one year alone. Financial abuse Continue Reading

  • FICO Expands its Free Credit Score Program to More Consumers

    Looks like consumer demand for more access to free credit scores is catching on: last month, Sallie Mae announced that it was joining FICO’s Open Access program, meaning that it will provide a free credit score each quarter to borrowers who take out “Smart Option” private student loans in the 2014-15 school year. According to Continue Reading

  • CFPB Says It’s Going to Watch Out for Consumers’ Digital Assets

    The Wild West of decentralized crypto – also known as digital or virtual –  currencies may be getting a sheriff. As first reported by Bloomberg’s Carter Dougherty, the Consumer Financial Protection Bureau (CFPB) has committed to looking into the consumer protection issues around these protocols. U.S. lawmakers, government agencies and law enforcement have all taken Continue Reading

  • Reverse Mortgages: Is it true? Can you really keep your house?

    If you’re wondering about the answer to this question, check out this NBC Bay Area news story which aired on June 11th.  Reality Check: Reverse Mortgages Aren’t As Good As They Sound  After watching, make sure to share your experience with reverse mortgages here. Over the years, Consumers Union has written about reverse mortgages and Continue Reading

  • Wall Street’s Latest Wishlist For Congress Would Make Even the Pharmaceutical Industry Blush

    Do you know what stands between the American people and another financial crisis? Two things. The first is a little but scrappy federal agency that just happens to be the most important institution to emerge out of the crisis, the Consumer Financial Protection Bureau (CFPB). And the second is defeating the the Wall Street Wishlist. Continue Reading

  • CFPB Calls Out Credit Bureaus and Debt Collectors for Abusive Practices

    Have the credit bureaus and debt collectors been meeting their legal responsibilities to treat consumers fairly? We’ve long argued that credit bureaus and debt collectors need to be held more accountable for breaking the law and harming consumers. Luckily, the Consumer Financial Protection Bureau (CFPB) has been taking a closer look. In the CFPB’s latest Continue Reading

  • New CFPB Paper Highlights Unfair Reporting of Medical Debt

    Do you think that your medical bills are calculated fairly in your credit score? New research from the Consumer Financial Protection Bureau (CFPB) suggests that they’re not. The CFPB’s new report reveals that the way medical debt is currently calculated in credit scores does not accurately represent consumers’ creditworthiness. Medical debt has become a significant Continue Reading

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News Articles