Defend Your Dollars: Share this site! We support reforms to the financial marketplace to curb bad practices by banks and lenders.


Consumers can get stung by high interest credit cards and predatory lending practices. Find out what to look out for and what we’re doing to protect consumers.

Subtopics of Credit


  • CU Comments of CFPB’s “Safe Student Account” Initiative

    Consumers Union, the policy and advocacy arm of Consumer Reports, appreciates the opportunity to comment on the Bureau’s initiative to create a “Safe Student Account Scorecard” for schools to use when negotiating campus banking agreements with financial institutions. We believe this initiative is an important step toward improving the quality and transparency of campus banking Continue Reading

  • Comments to Dept. of Education on Improving Federal Student Loan Servicing

    Re: Request for Information – Title IV Student Loan Servicing   Consumers Union, the policy and advocacy arm of Consumer Reports, appreciates the opportunity to comment in response to the Department’s Request for Information (RFI) regarding the Title IV Student Loan Servicing system. We urge the Department to use this opportunity to improve borrowers’ experiences Continue Reading

  • Comments to the Dept of Education Urging Expanded Access to Pay As You Earn, Other Student Loan Reforms for Negotiated Rulemaking

    November 4, 2014 Wendy Macias U.S. Department of Education 1990 K St. NW, Room 8017 Washington, DC 20006   Re: Negotiated Rulemaking Committee; Public Hearings (Docket ID: ED-2014-OPE-0124) Dear. Ms. Macias: Consumers Union, the policy and advocacy arm of Consumer Reports®, appreciates the opportunity to comment on the Department’s plans to engage in further negotiated Continue Reading

  • Comments to Dept. of Ed. on Definition of PLUS Adverse Credit

    Dear Secretary Duncan: Consumers Union, the policy and advocacy arm of Consumer Reports®, appreciates the opportunity to comment regarding the Department’s Notice of Proposed Rulemaking to revise the definition of “adverse credit” for the PLUS loan program. We appreciate the Department’s efforts to balance access to funds with consumer protections. However, as we previously stated Continue Reading

  • CU calls on Dept. of Ed. to Hold For-Profit Colleges Accountable with a Strong Gainful Employment Rule

    May 27, 2014 Hon. Arne Duncan, Secretary U.S. Department of Education c/o Ashley Higgins 1990 K Street NW, Room 8037 Washington, DC 20006 RE: Program Integrity – Gainful Employment [Docket ID: ED-2014-OPE-0039; RIN: 1840-AD15]  Submitted via email: Dear Secretary Duncan: Consumers Union, the policy and advocacy arm of Consumer Reports®, appreciates the opportunity to Continue Reading

  • CU Urges Dept. of Education to Protect College Students Using Campus Debit Cards

    This memo explains the varying protections that apply to debit and prepaid cards, and urges the Department of Education to provide strong protections to students using “campus debit cards” to access their financial aid. Read full memo here.

  • Degrees of Debt: Stories from Student Loan Borrowers Highlight Urgent Need for Reform

    New CU report features stories from student loan borrowers and offers policy recommendations to restore fairness to the student loan system.

  • Free Credit Score Fact Sheet

    Know Your Score Fact Sheet Consumers Union is fighting to give consumers access to an annual free, reliable credit score when a free credit report is obtained. Your credit score can determine your eligibility for credit cards, home, car and student loans, and apartment rentals. It can mean the difference between a high interest rate Continue Reading

  • Seven Principles for Fair Student Lending

    Consumers Union calls on Congress and regulators to protect students investing in their future

  • Issue Brief: What to Do Now to Help Student Loan Borrowers

    More and more, students and their families are turning to loans to finance higher education.  This comes as no surprise, given that the cost of tuition has increased five-fold since 1985.  As a result, student loan debt now exceeds credit card debt, topping $1 trillion outstanding.  According to recent estimates, student loan borrowers hold over Continue Reading

Page 1 of 212

Press Releases

Page 1 of 212

Blog Posts

  • FICO’s Plan to Extend Credit Access Could Harm Those it Claims to Aid

    We received some concerning news from the credit-scoring company FICO last week. FICO announced the start of a pilot program to introduce a new credit score based on “alternative” data, such as utilities and phone bills. These types of bills typically have been included in consumers’ three major credit reports only when they have been written off or Continue Reading

  • CFPB Answers Our Letter About Possible CARD Act Violations at Schools

    We recently told you about our investigation into whether colleges and universities with credit card marketing agreements were making their agreements available to the public.  Using information from the CFPB’s college credit card database, we contacted 10 schools with the largest active account volume that did not post their agreements or offer guidance for how Continue Reading

  • President Calls for “Student Aid Bill of Rights”

    If you’ve got student loans, you know how complex and overwhelming the financial aid system can be – and how tough it is to navigate your way to the best options for paying for college.  Luckily, the President appears to be stepping up efforts to stop the madness. Yesterday, the Obama Administration announced a sweeping Continue Reading

  • Big Win for Consumers! Top Credit Bureaus to Improve Accuracy

    It’s time for consumer advocates to take a much-deserved bow: after years of pressure, the top three credit bureaus have finally agreed to take real steps to improve credit reporting accuracy. Today, New York State Attorney General Eric T. Schneiderman’s office announced a settlement with Equifax, Experian, and TransUnion.  The three major credit bureaus have agreed Continue Reading

  • CU Says Colleges May Be Violating CARD Act; Will Colleges Respond?

    In the 2000s, colleges and credit card companies got a lot of flack for entering into agreements to aggressively market credit cards to students on campus.  After the 2008 financial collapse, Congress passed the CARD Act – which, among other things, requires all schools with credit card agreements to make them available to the public. Continue Reading

  • More Millenials Still Living with Parents – Thanks to Student Debt

    Things are supposed to be looking up these days – more jobs and economic growth are good news, right?  But there’s still a huge problem facing “millenials,” or people aged 25 to 34: student debt is making it harder for them to scrape together enough money to move out of the family basement. The New Continue Reading

  • Feds Get $480 Million in Relief for Corinthian College Students

    This week brought big news for students who’ve attended the infamous Corinthian Colleges, which operate under the names Heald, WyoTech and Everest.  The Consumer Financial Protection Bureau (CFPB) and the Department of Education announced a $480 million deal with ECMC, the company that’s buying up several Corinthian campuses, to bring immediate relief to past and Continue Reading

  • Subprime Credit Card Company Ordered to Return Millions

    Continental Finance Company, a company that markets credit cards to folks with dinged-up credit, agreed today to refund an estimated $2.7 million to tens of thousands of customers to compensate them for illegal fees and charges, according to a consent order Continental signed with the Consumer Financial Protection Bureau (CFPB). Continental credit cards carried annual Continue Reading

  • Have You Received Your Free FICO Score?

    Consumers are finally seeing substantial progress in the credit score market. They’ve long faced real challenges in getting the same credit score that their banks and lenders purchased when making lending decisions about them. But over the past year, millions of Americans have gained access to free, reliable credit scores. Recently, President Obama announced that more Continue Reading

  • Thinking About a Reverse Mortgage? Californians Get New Protections in 2015

    Wondering if a reverse mortgage is right for you?  Reverse mortgages are home loans that allow eligible homeowners, 62 years of age or older, to tap into their home equity.  While that friendly reverse mortgage salesperson can be helpful, the Consumer Financial Protection Bureau (CFPB) says you should not rely only on the advice you Continue Reading

Page 1 of 1312345...10...Last »