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Debt Relief

Having trouble paying your bills? You’re not alone. Many people are struggling with their finances. You may be tempted by ads from companies offering to settle your debts for 50 cents on the dollar, but beware – it could be a trap that will leave you further in debt.

Until recently debt settlement companies make big claims about how they can help you and then collect most or all the fee from you long before they have helped to eliminate your debts. You pay the fee whether your debts are settled or not. A new law bans this practice. Companies now have to earn their fee and actually settle your debt before you pay!

Here is the actual language of the new rule. (PDF)

Here is a summary explaining the new protections. (PDF)

If you’re having problems paying your bills read this tip sheet (PDF) and then contact a reputable nonprofit credit counselor by going to


  • Consumers Union and the National Consumer Law Center’s Model Debt Settlement Law for States

    Debt settlement services hold out the promise of settling debts for less than the full amount owed. To achieve the touted result of settling debts, however, the consumer first has to save enough to fund settlements of the debts. Multiple debts may be involved, and the process may be designed to take several years. While Continue Reading

  • Support for Debt Settlement Consumer Protection Act of 2010

    September 24, 2010 Re:   Support for S. 3264 and H.R. 5387 – Debt Settlement Consumer Protection Act of 2010      Dear Senator/Representative: Our organizations, representing millions of consumers across the United States, strongly support the Debt Settlement Consumer Protection Act of 2010 — S. 3264, sponsored by Senator Charles Schumer; and H.R. 5387 sponsored by Continue Reading

  • FTC debt settlement rule summary

    Under new regulations adopted by the Federal Trade Commission today, for-profit debt settlement companies will no longer be allowed to collect fees for their services until they have settled some or all of a consumer’s debt. The new regulations will help curb deceptive and abusive practices in debt relief services sold through telemarketing. The FTC’s Continue Reading

  • Debt Settlement

    Have you been ripped off by a debt settlement company?

  • Debt Settlement

    Don’t Get Caught in the Debt Settlement Trap

  • What you need to Know about Debt Settlement Services

    Don’t Get Caught in the Debt Settlement Trap Having trouble paying your bills? You’re not alone. Many people are struggling with their finances. You may be tempted by ads from companies offering to settle your debts for 50 cents on the dollar, but beware – it could be a trap that will leave you further Continue Reading

Press Releases

Blog Posts

  • Thirty-Five Things in 12 Months: CFPB Working for You–2014 in Review

    As this year comes to a close, we wanted to take a moment to highlight some of the many actions the CFPB has taken to defend your rights as a consumer of financial services and products.  The CFPB has a tough job, as we all know, and they’ve done it well.  They are an indispensable Continue Reading

  • Prepaid Card or Pawn Complaint? The CFPB Is Ready to Help

    Since it began accepting consumer complaints in July 2011, the Consumer Financial Protection Bureau (CFPB) has helped hundreds of thousands of consumers resolve issues with loans, bank accounts, and other financial products. Now, it’s ready to help consumers with prepaid cards and non-bank financial products, such as pawn and car title loans, and credit repair Continue Reading

  • Let the Consumer Financial Protection Bureau Continue To Do Its Job

    (Cross-posted from Consumer Reports Online in an article by Stephen Saltzman) On July 21, the Consumer Financial Protection Bureau will mark its fourth anniversary. The consumer financial watchdog, created by Congress in the wake of the financial crisis caused by shady mortgage lenders and Wall Street abuses, has done a lot for consumers in just Continue Reading

  • Watch-out for Student Loan “Help” That Does More Harm Than Good

    Illinois’ AG goes after companies trying to spring the debt settlement trap on student loan borrowers Student loan debt settlement companies’ advertisements say things like, “Your entire student loan can be forgiven” and “Stop wage garnishment.” But according to lawsuits filed today by the Illinois Attorney General, two companies making those claims aren’t helping consumers. Continue Reading

  • Wall Street’s Latest Wishlist For Congress Would Make Even the Pharmaceutical Industry Blush

    Do you know what stands between the American people and another financial crisis? Two things. The first is a little but scrappy federal agency that just happens to be the most important institution to emerge out of the crisis, the Consumer Financial Protection Bureau (CFPB). And the second is defeating the the Wall Street Wishlist. Continue Reading

  • Take a Hike: The Rising Cost of Getting a College Degree

    By: Caitlin Watkins Since the 1980’s, the cost of higher education has increased much faster than the rate of inflation. As a result, the cost of tuition has skyrocketed over the past few decades. The total outstanding student debt now stands at a whopping $1 trillion, and consequently, many consumers and policymakers are demanding changes Continue Reading

  • It’s Not Just Your Mother’s Reverse Mortgage: Pitfalls Impact Multiple Generations

    What exactly should you do when you find out that your mother’s reverse mortgage stripped all the equity out of a family home?  Slap this reality down next to the fact that you may have just lost your mother and you yourself are an aging adult.  What then? Such is the plight of more and Continue Reading

  • Slip Sliding Into Debt: New CFPB Report Confirms Payday Loan Debt Trap

    Today the Consumer Financial Protection Bureau (CFPB) released a new report that chronicles how dangerous the payday loan terrain is for consumers.  Payday loans are short term cash advances on the borrower’s next paycheck.  The costs can quickly grow if the borrower cannot pay off the loan or needs to borrow a second loan to Continue Reading

  • Why The CFPB Is The Best Thing To Happen To Americans Since J.Law

    Jennifer Lawrence is pretty awesome, right? For several years now she’s excelled at playing characters that excite the American imagination- they’re young, vibrant, and struggle against difficult odds or crafty opponents.  The Consumer Finance Protection Bureau (CFPB) is also young, rather vibrant, and also goes to battle with powerful forces but, despite all this, the Continue Reading

  • New Protections for Homeowners and Buyers in 2014: CFPB Rules Go Into Effect on January 10th

    Homeowners and consumers shopping for a mortgage can breathe a bit easier knowing that some new CFPB rules are going into effect in January 2014.  The new rules will bring much needed relief to consumers in the form of new rights and greater protection from harmful practices in the mortgage marketplace, including many of the Continue Reading

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