Defend Your Dollars: Share this site! We support reforms to the financial marketplace to curb bad practices by banks and lenders.


There are many different ways to pay, including gift cards, prepaid cards, or even with your mobile phone. But you don’t get the same consumer protections with each payment choice. We’re working to expose bad practices and to enact strong protections no matter how you pay.

Subtopics of Payments


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Press Releases

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Blog Posts

  • CFPB Sues Sprint for Mobile “Cramming” Charges

    Sprint customers, rejoice:  if you’ve been getting annoying little charges on your mobile phone bill, for stuff you didn’t ask for, you may be getting relief.  Today, the Consumer Financial Protection Bureau (CFPB) announced that it’s suing Sprint for illegally billing wireless consumers tens of millions of dollars in unauthorized third-party charges. According to the Continue Reading

  • Tis the Season for Giving or Getting Gift Cards – What You Need to Know

    From a few dollars on a piece of plastic to hundreds of dollars sent via an email, text message or mobile app, gift cards are popular presents this time of year. So popular, in fact, that 85% of shoppers plan to give at least one gift card this year. But did you know that while Continue Reading

  • New Payment Cards Are Ahead

    SF’s District Attorney Launches a Program to Make Sure Everyone’s Ready San Francisco’s District Attorney George Gascón wants to make sure that consumers and businesses understand smart card (sometimes called EMV or chip) payment technology. Consumers are vulnerable to fraud because crooks have learned how to outwit traditional credit and debit card security systems, and steal Continue Reading

  • Consumer Reports Releases 2014 Prepaid Card Ratings

    Prepaid cards have rapidly become essential plastic. General purpose reloadable prepaid cards look and work like bank debit cards except no bank is required. Moreover, prepaid cards do not come with the federal consumer protections that consumers with bank debit cards enjoy. But consumers are choosing prepaid cards in ever growing numbers. Today, these cards are Continue Reading

  • AmEx Initiative Is Trying To Make Mobile Payments More Secure

    American Express today announced the creation of American Express Token Service, to help card issuers, retailers and others in payments to support tokenization, a more secure mobile payment technology. In payments, a token is a bunch of numbers that stand in for a consumer’s payment account information. When tokenization is in place, the token – Continue Reading

  • Out For Their Piece Of The Pie?

    The Most Important Thing You Need To Know About Apple Pay (And Any Other Mobile Wallet) American consumers make 73 payments a month, on average – and Apple, maker of the uber-popular iPhone, wants a piece of the action. That’s why Apple is launching its own mobile wallet Apple Pay on Monday October 20. Apple Continue Reading

  • Richmond’s Prepaid Card: Consumers May Do Better Elsewhere

    Last week, the city of Richmond, California, launched an identification card that comes with an optional prepaid card feature. It’s run by the same company behind the Oakland City ID-prepaid card hybrid that launched last year. We were critical of the original Oakland ID-prepaid card because the prepaid card was loaded with fees, making it Continue Reading

  • Mobile Financial Services Show Promise, But Consumers Need To Be Assured Of Protections, CU Says In Comments

    Mobile financial services may provide consumers lower-cost, more convenient ways to manage their money but lawmakers, industry and regulators need to step-up to ensure adequate consumer protections, we told the Consumer Financial Protection Bureau (CFPB) in response to the CFPB’s Request for Information Regarding the Use of Mobile Financial Services by Consumers and Its Potential Continue Reading

  • Bigger Than Target? What To Do NOW If You Shopped At Home Depot

    If  you shopped at a Home Depot store between April 2014 and now, you may be at risk. The retailer confirmed earlier this week that it suffered a massive data breach. It appears that crooks have stolen shoppers’ payment card and personal information, which means that shoppers at its stores in the U.S. and Canada Continue Reading

  • UPS Ooops?! New Data Breaches Announced

    What You Should Do Now If Your Data Was Compromised Hot on the heels of the hospital security breach we commented on yesterday, shipper United Parcel Service (UPS) today announced that customers data – including credit and debit card numbers, and email and postal addresses  – was stolen from as many as 50 UPS stores. Continue Reading

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