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Mobile

Consumers have long been able to make payments by phone and more recently, by mobile phone. The emergence and eventual widespread adoption of electronic payment methods has dramatically changed the payments landscape. Convenience should not give way to statutory and regulatory consumer protections.

Publications

Press Releases

Blog Posts

  • CFPB Sues Sprint for Mobile “Cramming” Charges

    Sprint customers, rejoice:  if you’ve been getting annoying little charges on your mobile phone bill, for stuff you didn’t ask for, you may be getting relief.  Today, the Consumer Financial Protection Bureau (CFPB) announced that it’s suing Sprint for illegally billing wireless consumers tens of millions of dollars in unauthorized third-party charges. According to the Continue Reading

  • AmEx Initiative Is Trying To Make Mobile Payments More Secure

    American Express today announced the creation of American Express Token Service, to help card issuers, retailers and others in payments to support tokenization, a more secure mobile payment technology. In payments, a token is a bunch of numbers that stand in for a consumer’s payment account information. When tokenization is in place, the token – Continue Reading

  • Mobile Financial Services Show Promise, But Consumers Need To Be Assured Of Protections, CU Says In Comments

    Mobile financial services may provide consumers lower-cost, more convenient ways to manage their money but lawmakers, industry and regulators need to step-up to ensure adequate consumer protections, we told the Consumer Financial Protection Bureau (CFPB) in response to the CFPB’s Request for Information Regarding the Use of Mobile Financial Services by Consumers and Its Potential Continue Reading

  • Outsmarting Thieves: Cutting Theft with a Smartphone Kill Switch  

    Smartphone thefts are out of control.  According to San Francisco’s District Attorney, such theft is a major problem in big cities—over fifty percent of the robberies committed in San Francisco, for example, are of mobile devices. How to remedy this? If you want to outsmart a thief, you have to think like one.  How do Continue Reading

  • A Selfie for Your Checks? What You Should Know about Remote Deposit Capture

    by guest blogger Caitlin Watkins  Too busy to go to the bank? Hate waiting in lines? I sure do. That’s why I tried Mobile Remote Deposit Capture (mRDC), which is basically like taking a selfie of all of your checks to be deposited straight to your bank account or prepaid card.  Awesome, right? Even the Continue Reading

  • Why The CFPB Is The Best Thing To Happen To Americans Since J.Law

    Jennifer Lawrence is pretty awesome, right? For several years now she’s excelled at playing characters that excite the American imagination- they’re young, vibrant, and struggle against difficult odds or crafty opponents.  The Consumer Finance Protection Bureau (CFPB) is also young, rather vibrant, and also goes to battle with powerful forces but, despite all this, the Continue Reading

  • Transaction Monitoring and Credit Monitoring in Light of the Target Breach

    Target has begun to offer security breach victims free credit monitoring for a year now that approximately 110 million Americans may have had their data compromised due to a security breach. We’ve advised consumers to conduct regular transaction monitoring to prevent fraud, and now some consumers have been asking us, “What’s the difference between transaction Continue Reading

  • NEW PROTECTIONS COMING FOR CONSUMERS WHO SEND MONEY ABROAD

    by guest blogger Caitlin Watkins The long wait is over. Starting OCTOBER 28, 2013 consumers in the U.S. will have important new rights when they send money to friends and family in other countries.  The Consumer Financial Protection Bureau (CFPB) has new rules that protect consumers sending international money transfers, called “remittances,” so that they Continue Reading

  • Mobile Payments: The New Reality?

    by guest blogger Tara Thwin-Paljor   244.2 million people are projected to use mobile pay this year, according to Gartner, up from 200.8 million in 2012. It seems that more and more consumers see the appeal of using their phone to pay for a range of services. If you’ve been keeping up-to-date on mobile payments news, you’ll Continue Reading

  • 2013: a pivotal year for mobile payments?

    Forrester Research has projected that by 2017, mobile payments in the US will reach $90 billion.  And in looking at the near future, one of their analyst’s blog states; “Mobile payment and digital wallet providers face significant hurdles to achieving adoption at scale, and 2013 will be a pivotal year in that quest.” There has Continue Reading

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