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8.3 million Americans fall victim to identity theft each year. We’re pushing for reforms that give you the tools you need when your sensitive financial information is compromised or stolen.

Subtopics of Privacy


  • Consumers Union testimony on the Data Security and Breach Notification Act of 2010

    Statement of IOANA RUSU Policy counsel Consumers Union Before the U.S. SENATE COMMITTEE ON COMMERCE, SCIENCE, AND TRANSPORTATION Regarding DATA SECURITY AND BREACH NOTIFICATION ACT OF 2010 September 22, 2010

  • Consumers Union supports Data Security and Breach Notification Act of 2010

    August 12, 2010 Honorable Jay Rockefeller, Chairman Senate Committee on Commerce, Science, and Transportation U.S. Senate 531 Hart Senate Office Building Washington, DC 20510 Honorable Mark Pryor, Chairman Subcommittee on Consumer Protection, Product Safety, and Insurance U.S. Senate 255 Dirksen Senate Office Building Washington DC 20510 RE: “Data Security and Breach Notification Act of 2010” Continue Reading

  • Support for the Personal Data Privacy and Security Act of 2009

    According to a 2007 FTC study, 8.3 million U.S. adults become victims of ID theft each year.

  • Opt out of many mailing lists

    To get off many mailing lists, contact: Direct Marketing Association Mail Preference Service P.O. Box 9008 Farmingdale, NY 11735 Direct Marketing Association Telephone Preference Service P.O. Box 9014 Farmingdale, NY 11735 To register by email to get off mail and phone lists, or to reduce unsolicited commercial email: Mailing lists: Phone lists: Email Continue Reading

  • GAO Testimony on Identity Theft before the Subcommittee on Information Policy, Census, and National Archives

    GAO was asked to testify on how the loss of personally identifiable information contributes to identity theft. This testimony summarizes (1) the problem of identity theft; (2) steps taken at the federal, state, and local level to prevent potential identity theft; and (3) vulnerabilities that remain to protecting personally identifiable information, including in federal information systems.

  • What should I do if I become a victim of identity theft?

    What should I do if I learn from my consumer credit report that someone has stolen my identity and is impersonating me?Review Your Credit Reports Regularly If your identity has been stolen, regularly review your consumer credit reports to detect any suspicious activity. You are entitled to free credit reports, one from each of the Continue Reading

  • Computer Security Tips from the Government
  • Federal Trade Commission’s Identity Theft Page
  • Identity Theft

    Was your personal information stolen and used fraudulently?

  • Security Freeze

    Prevent the most costly and difficult to detect form of identity theft ― false new accounts opened in your name. Find out if your state offers stronger protection from identity theft.

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Press Releases

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Blog Posts

  • ALERT! Wells Fargo Sued for Allegedly Opening Unauthorized Customer Accounts: 3 Things You Can Do

    The Los Angeles City Attorney (Mike Feuer) on Tuesday filed a civil lawsuit against Wells Fargo alleging the bank opened up savings and checking accounts and issued credit cards in customers’ names, without authorization.  The lawsuit further alleges that Wells Fargo failed to inform customers of the alleged misuse of their personal information and did Continue Reading

  • Thirty-Five Things in 12 Months: CFPB Working for You–2014 in Review

    As this year comes to a close, we wanted to take a moment to highlight some of the many actions the CFPB has taken to defend your rights as a consumer of financial services and products.  The CFPB has a tough job, as we all know, and they’ve done it well.  They are an indispensable Continue Reading

  • New Payment Cards Are Ahead

    SF’s District Attorney Launches a Program to Make Sure Everyone’s Ready San Francisco’s District Attorney George Gascón wants to make sure that consumers and businesses understand smart card (sometimes called EMV or chip) payment technology. Consumers are vulnerable to fraud because crooks have learned how to outwit traditional credit and debit card security systems, and steal Continue Reading

  • Outsmarting Thieves: Cutting Theft with a Smartphone Kill Switch  

    Smartphone thefts are out of control.  According to San Francisco’s District Attorney, such theft is a major problem in big cities—over fifty percent of the robberies committed in San Francisco, for example, are of mobile devices. How to remedy this? If you want to outsmart a thief, you have to think like one.  How do Continue Reading

  • Not Again?! P.F. Chang’s Announces Security Breach

    If you ate at the restaurant, here’s our advice Fast-casual chain restaurant P.F. Chang’s confirmed today that customers’ payment card information may have been stolen when the company fell victim to a data breach. Until P.F. Chang’s can be sure its computers are safe, visitors to P.F. Chang’s’ restaurants will see old-school manual payment card Continue Reading

  • Data Breaches Driving You Crazy? California DMV gives consumers new reason to worry.

    Uh, oh. It’s happened again: another data breach. Consumers who used the California Department of Motor Vehicles (DMV) online credit card payment system may find their credit card information is at risk. The California DMV’s Public Information Officer, Armando Botello, says that the DMV was “alerted by law enforcement authorities to a potential security issue Continue Reading


    Thanks to J.B. Wogan over at Governing magazine, we’ve heard about a new product: a municipal gift card. According to Mr. Wogan’s story,  New Haven, Connecticut, is launching the “New Haven Shop-Dine-Park” gift card. Gift cards are different from the city-backed prepaid cards we’ve written about here. With the exception of gift cards for time at Continue Reading

  • Worried About the Target Breach? The CFPB Has Some Tips

    As the fallout from the Target data breach continues (along with Neiman Marcus and Michael’s), many consumers are wondering what, if anything, they can do to protect themselves from fraud and identity theft.  Yesterday, the Consumer Financial Protection Bureau (CFPB) issued a “consumer advisory” with basic tips on how to keep your information safe. So Continue Reading

  • Transaction Monitoring and Credit Monitoring in Light of the Target Breach

    Target has begun to offer security breach victims free credit monitoring for a year now that approximately 110 million Americans may have had their data compromised due to a security breach. We’ve advised consumers to conduct regular transaction monitoring to prevent fraud, and now some consumers have been asking us, “What’s the difference between transaction Continue Reading

  • Scam Bam, No Thank You Ma’am: How to Avoid Being Scammed after the Target Security Breach

    by guest blogger Caitlin Watkins In the wake of the Target security breach, there are a number of scams that are popping up. These scams try to gather consumer’s personal and credit information. This is adding to insult to injury, as we also just found out that the initial 40 million Target customers affected by Continue Reading

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News Articles

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